Contact Customer Support

We are here to assist Ghanaian educators with technical, billing, and academic inquiries

Get in Touch

Whether you have questions regarding examination simulations, credit purchases, technical issues, or curriculum suggestions, our support team is available to assist you.

General & Technical Support

For app assistance, account recovery, and technical help:

Email: support@vitechsc.com

Response Time: Within 24 business hours

Billing & Payment Inquiries

For questions regarding credit packages or Paystack transactions:

Email: billing@vitechsc.com

Support Hours: Monday – Friday: 8:00 AM – 5:00 PM GMT

Office Location

Vitech Scientific Ltd
Accra, Greater Accra Region, Ghana
Website: https://teacherspromotionexam.vitechsc.com

Frequently Asked Questions

Before contacting support, you may find quick answers to common questions in our Platform Guidelines and FAQs, including details on credit packages, scoring criteria, and examination formats.